NÉMETH, Balázs. Application of TQM in Hungary and in the US: Analysis. Periodica Polytechnica Social and Management Sciences, [S. l.], v. 7, n. 1, p. 3–14, 1999. Disponível em: https://pp.bme.hu/so/article/view/1750. Acesso em: 13 may. 2025.