CSONKA, B.; CSISZÁR, C. Service Quality Analysis and Assessment Method for European Carsharing Systems. Periodica Polytechnica Transportation Engineering, [S. l.], v. 44, n. 2, p. 80–88, 2016. 10.3311/PPtr.8559. Disponível em: https://pp.bme.hu/tr/article/view/8559. Acesso em: 4 dec. 2022.