The Relationship between Organisational Culture and Job Satisfaction in Higher Education Institutions: The Bishkek Case

Authors

  • Celalettin Serinkan ORCID
    Affiliation

    Business Administration, Faculty of Economics and Administrative Sciences, Pamukkale University, Kinikli Campus, 20160 Pamukkale, Denizli, Turkey

  • Mehmet Kiziloglu ORCID
    Affiliation

    Business Management, Kale Vocational School, Pamukkale University, Cumhuriyet Mah. İstiklal Bulvarı No. 24, 20570 Kale, Denizli, Turkey

https://doi.org/10.3311/PPso.15319

Abstract

Organisational culture and job satisfaction are crucial insofar as human resources are the most valuable resources organisations have in today's business world. Organisational culture encompasses the characteristics that unite and integrate employees of an organisation and distinguish them from employees of other institutions. An employee who has high job satisfaction is an employee who enjoys his/her job and is satisfied with the conditions provided by the organisation. By doing the best that they can do, employees with high job satisfaction ensure that the institution has a competitive advantage and, as a result, extends its life. In this study, questions about organisational culture, levels of job satisfaction and factors influencing them were examined in higher education institutions in Bishkek, Kyrgyzstan. Determining the relationship between organisational culture and job satisfaction in higher education institutions was also one of the objectives of this study. In this study, factors influencing organisational culture and job satisfaction in the case of higher education institutions in the service sector were investigated. In line with the research objective, a questionnaire was conducted in order to be able to explain the factors influencing organisational culture and job satisfaction of university employees and describe the relationship that exists, if any, between organisational culture and job satisfaction. Results showed that there is a significant linear and positive correlation between organisational culture and job satisfaction at a level of 47.2 %, which corresponded to a medium strength. In this case, an improvement in organisational culture will cause an increase in job satisfaction.

Keywords:

service sector, organisational culture, job satisfaction, high institutions, Bishkek

Citation data from Crossref and Scopus

Published Online

2021-08-13

How to Cite

Serinkan, C., Kiziloglu, M. (2021) “The Relationship between Organisational Culture and Job Satisfaction in Higher Education Institutions: The Bishkek Case”, Periodica Polytechnica Social and Management Sciences, 29(2), pp. 168–179. https://doi.org/10.3311/PPso.15319

Issue

Section

Articles