Impact of Trust on Employees' Engagement: The Mediating Role of Conflict Management Climate

Authors

  • Ayman Alshaabani
    Affiliation

    Doctoral School of Management and Business Administration, Faculty of Economics and Social Sciences, Szent István University, 2100 Gödöllő, Páter Károly ut 1, Hungary

  • Ildikó Rudnák
    Affiliation

    Doctoral School of Management and Business Administration, Faculty of Economics and Social Sciences, Szent István University, 2100 Gödöllő, Páter Károly ut 1, Hungary

https://doi.org/10.3311/PPso.18154

Abstract

This study investigates the role of conflict management climate (CMC) as a mediator between trust and employees' engagement. The study surveyed international employees who work in Hungary. The study aimed to determine how perceived trust affects employees' engagement through CMC's mediating effects. 355 participants joined in filling the questionnaires. After collecting the data, hypotheses were tested all together in a mediation analysis to fulfil the study's objectives. The results indicated that trust and CMC are related to employees' engagement. The results also showed that CMC could partially positively mediate the relationship between trust and employees' engagement. The study highlighted the importance of having a positive trust and conflict management climate on employees' engagement. Furthermore, the results suggested depending more on CMC when trying to build higher engagement levels among employees.

Keywords:

conflict management; employees' engagement; trust; workplace climate; international employees; Hungary

Published Online

2022-03-08

How to Cite

Alshaabani, A., Rudnák, I. (2022) “Impact of Trust on Employees’ Engagement: The Mediating Role of Conflict Management Climate”, Periodica Polytechnica Social and Management Sciences. https://doi.org/10.3311/PPso.18154

Issue

Section

Articles