Achieving Usability: Looking for Connections between User-Centred Design Practices and Resultant Usability Metrics in Agile Software Development

Authors

  • Adam Nemeth ORCID
    Affiliation

    Department of Ergonomics and Psychology, Faculty of Economic and Social Sciences, Budapest University of Technology and Economics, 2 Magyar tudósok körútja, H-1117 Budapest, Hungary

  • Anara Bekmukhambetova
    Affiliation

    Doctoral School of Business and Management, Corvinus University of Budapest, 8 Fővám tér, H-1093 Budapest, Hungary

https://doi.org/10.3311/PPso.20512

Abstract

This article searches for correlations between the practices of usability professionals from software development teams and the resulting usability of the system they are working on. After reviewing the literature of the past decade, we can conclude that most researchers try to achieve better usability with process proposals, but measurements focus on perceived usability. The level of involvement of users in the requirements capture phase is unclear. There is a trend to reduce costs of usability engineering, either by choosing more lightweight and informal methods or by trying to substitute user involvement. Looking at decade's worth of 452 articles about "agile AND usability" in Scopus, we selected 133 which deal with the integration of usability, UX and User Centred Design practices and Agile development.

Keywords:

usability, agile development, system usability scale, user-centred design, literature review

Citation data from Crossref and Scopus

Published Online

2023-06-19

How to Cite

Nemeth, A., Bekmukhambetova, A. (2023) “Achieving Usability: Looking for Connections between User-Centred Design Practices and Resultant Usability Metrics in Agile Software Development”, Periodica Polytechnica Social and Management Sciences, 31(2), pp. 135–143. https://doi.org/10.3311/PPso.20512

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Section

Articles