RESOURCE MANAGEMENT SYSTEM - THE FIRST STEP TO THE AIRPORT INFORMATION SYSTEM INTEGRATION

Abstract

The deregulation in the field of ground handling services has brought a new situation for airport companies. They imperatively have to make even stronger efforts regarding customer-friendly services. The new situation requires the management should move from traditional package arrangements towards offering services particularly tailored to suit the customers´ specific needs. That is why the effective information management has become an important competitive factor. Managing airport resources is fundamental for the successful management of an international airport. The best solution is to develop a well-structured Resource Management System. A Resource Management System is the solution for the efficient management of handling mobile and immobile resources, what could be a first major step to the integration of a central airport operational database system. This paper provides details on Resource Management System and the latest available user-friendly solutions.